William Hill Radio Online

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• William Hill Radio Online Radio
• William Hill Lines
• William Hill Radio Listen Live
• William Hill Racing Radio Online

CUSTOMER SERVICES

For any customer enquiries relating to online and mobile, please contact our Customer Service team via live chat or visit our help centre. Click here for more information.

For enquiries relating to telephone or shop facilities please click on the link below:

Press Team - UK and Europe

For any media interviews, sponsorships and promotions, please contact our Press Office team.

Investors

For investor relations enquiries please contact our Investor Relations team.

For financial media enquiries, please contact Andrew Porter and Oliver Hughes at Brunswick Group.

Tel: +44 (0)20 7404 5959

Shareholders

For enquiries relating to personal shareholdings please contact the registrar:

Computershare Investor Services PLC
The Pavilions
Bridgwater Road
Bristol
BS99 6ZZ
Tel: +44 (0) 870 703 0106

Public and industry stakeholders

For enquiries relating to government affairs and industry relationships, please contact Alison Cole in our Public Affairs team:
Tel: +44 (0)20 7612 3233

Careers / Human resources

If you are looking to work with us, please visit our Careers website.

For any HR related queries for our UK employees including reference requests please contact the GO2HR team on:

Email: GO2HR@williamhill.co.uk
Tel: 0345 600 2900

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For details about the procurement of goods or services please contact globalprocurement@williamhill.co.uk.

Property

William Hill Radio Online Radio

If you would like to suggest a vacant property for our betting shop development, please contact our Property team:
Tel: +44 (0)20 8918 3602
Email: propertysuggestions@williamhill.co.uk

All other enquiries, please contact our head office:

1 Bedford Avenue
London
WC1B 3AU
Tel: +44 (0)20 7612 3000

William Hill provides the leading online sports and racing radio service in the UK. Commentary is delivered via streaming audio, meaning that you can get the latest sports and racing news in real time, as events unfold.

William Hill radio channels

William Hill provides two radio stations, which you can “tune into” for free below.

William Hill Lines

Horse Racing Radio

William Hill’s Horse Racing Radio is the longest-running and most popular of the bookmaker’s two channels. For more than ten years, it has been providing daily racing podcasts, news, previews (including regular Friday previews of the weekend races), interviews with racing experts and celebrities, entertaining banter and naps from respected tipsters.

As well as providing real-time commentary on all races in the UK and selected races in Ireland, Horse Racing Radio covers a number of significant races elsewhere – such as the Arc de Triomphe in France.

William Hill Horse Racing Radio is live 15 minutes before the first UK horse race and up until the last is weighed in.

You can also access Horse Racing Radio via the William Hill site.

Greyhound Radio

As a second option, William Hill’s Greyhound Racing Radio offers live coverage of greyhound races run in the UK. Listen to live greyhound racing commentaries daily from 11 AM Sunday to Thursday and 10:30 AM Friday to Saturday.

How to get William Hill radio?

William Hill's two radio channels are available when using any internet enabled device. To listen to William Hill Radio simply go to the William Hill website and use the WH Radio menu to choose the station you want to listen to. You can also access William Hill Radio on the William Hill App.

William Hill radio mobile app

The William Hill App, available from the App Store, makes it possible to get William Hill radio on your mobile device.

Once you’ve installed the app, you can access William Hill radio by clicking the Radio option in the A-Z Sports menu. By default, this takes you to Horse Racing Radio, and live audio commentary starts playing automatically. A bar at the top of your screen identifies which radio channel you’re on, as well as giving a short summary of what’s currently being aired (for example, identifying the presenters and what they’re discussing).

William Hill Radio Listen Live

To change channels, you click the button to the right of the bar. This opens a drop-down menu that lists the three stations. Simply select the channel you want.

Next to the icon for changing channels is a Close button, which you can click to stop the audio from streaming to your device and playing.

William Hill Racing Radio Online

Get William Hill radio updates by phone

William Hill offers a telephone service that lets customers place and manage bets. The service also makes it possible to access 24-hour commentary from William Hill radio, using the phone. This means that even if you don’t have internet access, you can listen in on the latest news, predictions and betting tips.

William Hill radio weekly naps table

William Hill radio publishes a daily naps table, which lists 20 bets selected by various tipsters as the best propositions for the day. Of course tipsters don’t always get it right – but it’s probably worth keeping an eye on what the top ones predict (especially when doing this doesn’t cost you anything!). This should form just part of the information you use when deciding what bets to place.

The table is updated daily at 11 a.m. For each bet, it lists the name of the tipster (or “napster”), the recommended selection with month and season form statistics, when and where the relevant event will be held and a Bet Now option. Once an event has been completed, the time and place details are replaced by the event results – for example, “Unplaced” or “Won @ 8/11”.

Resolving William Hill radio connection problems

If you can’t successfully connect to William Hill radio via the Internet, it’s a good idea to start by checking that your browser security settings aren’t preventing the connection.

In Internet Explorer, for example, you should ensure that the browser’s security and privacy levels are set to the “Medium” level or lower. To do this, you take the following steps:

• select Tools - Internet options
• click the Security tab
• ensure that Internet is selected in the Select a zone to view or change security settings section
• if necessary, drag the slider in the Change the security level for this zone section to change the security level to Medium
• click the Privacy tab and, if necessary, drag the slider in the Settings section to change the level to Medium.

Next check that you’re not being prevented from connecting by a firewall installed on your machine. You can do this by temporarily disabling the firewall and then checking if you can connect. If it is the firewall that’s preventing a connection, you’ll need to configure it to allow streaming media.

Error messages and what you should do

When you try to connect to William Hill radio, various error messages may display.

File format not supported

If an error message states that the file format is invalid or not supported, it indicates that your default media player doesn’t support the Advanced Streaming Format (.asf) used by William Hill radio. In this case, it’s best to configure the file to open in Windows Media Format and to configure it to play automatically in Windows Media Player.

Timing out

If you get an error message indicating that the server couldn’t handle your request in time, it’s likely that the connection is too busy. Close other programs accessing the internet and then try again.

Too busy

If a message states that too many people are accessing the file, it can help to clear your internet browser history and cache.

To clear your browser history in Internet Explorer, for example, you

• select Tools - Internet options
• ensure that the Delete browsing history on exit checkbox is selected and click OK
• restart the browser.

To clear the browser cache, you take these steps:

• select Tools - Internet options
• on the General tabbed page, click the Delete button
• select the Temporary Internet files and website files and Cookies and website data checkboxes, and click Delete
• click OK to accept the settings.

Server can’t be located

Last, if an error message says “Could not locate server” (an error with the code C00D0035), it may mean that you’re trying to connect to William Hill radio via a proxy server that’s not configured correctly. In this case, you’ll need to use network options to reconfigure the connection.

How to email William Hill Radio

You can use the following email address for William Hill radio studio@williamhill.co.uk.